CastKom product flow and role guide
This guide explains what is already live, how each role works, which modules are available, and what is left in the current SOW phase.
Super Admin
Platform owner level access for companies, subscriptions, security and cross-tenant monitoring.
- Dashboard with platform metrics
- Companies: create, edit, suspend, activate, delete
- Company users: RBAC, reset password, deactivate, delete
- Events monitor across all companies
- Revenue and multi-report center
- Audit logs and security visibility
- Plans, templates, integrations and global settings
Company Admin
Company owner role with full access inside one tenant.
- Company dashboard and subscription summary
- Create and manage events
- Manage team members and roles
- Contacts, invitations and reports
- Check-in, badge printing and event settings
- Audit log and account settings
Company Team Roles
Granular RBAC roles for day-to-day event operations.
- Event Manager: event creation, setup, invitations
- Registration Manager: contacts, forms, registrations
- Check-in Staff: QR/mobile check-in and badge print
- Report Viewer: reports only, no write access
How the product works
A new company workspace is created automatically with a unique slug and a primary admin account.
The company buys or renews a plan. Event creation and new registrations are allowed only when an active subscription exists.
The company admin or super admin creates an event, sets the form, branding, dates and registration window.
Attendees open the public link, fill the dynamic form, receive a QR code, and can later check registration status.
Team members manage contacts, invitations, check-in, badge printing, participants and reports from the same event workspace.
The platform owner can view all companies, events, revenue, audits and company-level reports from one central console.
Currently live
- ✓Public landing page, login, signup and pricing
- ✓Company workspace with events, team, audit and settings
- ✓Dynamic event registration forms
- ✓QR registration and QR check-in flow
- ✓Contacts import/export and invitations
- ✓Badge preview, print, reprint and history
- ✓Reports with CSV, Excel and PDF export
- ✓Super Admin company management, RBAC and audit logs
- ✓Company-level report filtering from Super Admin view
What remains
- •Real WhatsApp/SMS/Email provider keys still need to be configured if the client wants live sending
- •Payment gateway can be switched from simulated mode to live provider keys when ready
- •Optional S3/file-storage upgrade can be done later for larger production use
- •BullMQ/Redis queueing is available as a future hardening step for high-volume notification jobs
Quick links for the client
Use these URLs to test the live system from start to finish.